GTS Logistics Shipping Company Major Competitor

GTS Logistics Shipping Company is an international courier delivery services company, with its headquarters in Germany. The firm CEO is Albert G. Horvath and the President is Adam K. Louis. The firm has operations in 61 countries, and delivers documents, parcels and pieces of freight to over two hundred countries. Its major competitors include United Parcel Services (UPS) and DHL express. TNT's competitor FedEx reached an agreement to buy the company in April 2015, which was completed on 25 May 2016.

What We Do

We offer the personal touch. We believe our clients prefer to speak to someone directly, who will personally take full consideration of their delivery, always dealing with our clients in a friendly and caring manner.

To provide an excellent customer experience, from when the booking is first taken to when the delivery has reached its final destination.
To always take care of your delivery as if it were our own.
To get the job done right, first time, every time.

Our unique approach to quality puts customers first

Quality has always been a hallmark of GTS Logistics Shipping Company , and we're never satisfied. As customer needs and expectations evolve, we must continually improve to make customers' lives easier and simplify the GTS Logistics Shipping Company experience. We achieve this through Quality Driven Management. Created by GTS Logistics Shipping Company in 2008, QDM is an outgrowth of our decades of quality leadership and experience. Our Budget (2022): US$588 Million and we have more than 155,000 Members. Through QDM, we're pioneering innovations in quality thinking and driving our quality to new heights for our customers.

Keeping our promise

The Purple Promise — "I will make every GTS Logistics Shipping Company experience outstanding" — expresses our commitment to customers and team members. QDM provides principles, tools and methods that help us work at our best to deliver the Purple Promise, time after time.

Based on the best of the best

QDM draws on the best concepts and practices from many quality philosophies — including Six Sigma, Lean, Total Quality Management, Design Thinking and Agile — to create an optimal approach for a service business like ours.

Core to our culture

QDM is a unique and integral part of our GTS Logistics Shipping Company culture. From the executive suite to the frontline, GTS Logistics Shipping Company team members both learn and teach QDM, and are actively encouraged to seek new ways to improve and innovate.

Measurements that matter to you

To monitor our progress, QDM includes an enterprisewide system of metrics called the GTS Logistics Shipping Company Service Quality Index that keeps us focused on the things that matter most to customers.

Quality is a tradition at GTS Logistics Shipping Company

In 1990, GTS Logistics Shipping Company became the first service company to win the Malcolm Baldrige National Quality Award. In 1994, we became the first transportation company to receive worldwide ISO 9001 certification. This tradition continues with QDM, as we drive our quality performance levels even higher.